Privacy
Sub-Processors
Applies to:Clients
Last updated: Apr 1, 2026
convobix engages the following sub-processors to provide the Service. All sub-processors are bound by data processing agreements that require them to maintain appropriate security and privacy standards.
Infrastructure
| Provider | Purpose | Location |
|---|---|---|
| AWS | Cloud infrastructure, storage | US, EU |
| Cloudflare | CDN, DDoS protection | Global |
| Pinecone | Vector database (knowledge base) | US |
AI & ML Providers
| Provider | Purpose | Location |
|---|---|---|
| Anthropic | AI language model (Claude) | US |
| OpenAI | AI language model (optional) | US |
Communications
| Provider | Purpose | Location |
|---|---|---|
| Postmark | Transactional email | US |
| Twilio | SMS notifications | US |
Payments
| Provider | Purpose | Location |
|---|---|---|
| Stripe | Payment processing | US, EU |